Show HN: OwlEars – Raw feedback, straight from your customers' minds

www.owlears.com

15 points · zainalabdin878 · 1 days ago

Hello everyone

Years ago, I built a personal feedback platform called Sarahah that got famous but was eventually removed from stores. One unique aspect of Sarahah was its simple, plain message box.

Now, I'm using this concept to help businesses gather raw feedback (yes, just plain free text) from their customers. This approach contrasts with guided surveys that can often frame and limit responses. On the business side, we use AI to analyze this feedback and provide valuable insights and recommendations.

I would really appreciate hearing your thoughts Additionally, if you're interested in using this in your startup where we hear your feedback and tailor it to your needs, please let me know

20 comments
throwaway-blaze · 1 days ago
This is super cool, but I think your landing page could really benefit from a screenshot of the tool in use...I honestly couldn't tell you what it did just from reading the page.

Also, to build a great landing page, communicate the "Why" as in why I want it as a customer, and less of "what" I'm getting ("AI Insights!", "Hassle Free!"). Tell me why this product will make my business or project better.

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nerdile · 1 days ago
"Unfortunately, it was later removed from the app stores."

Sure sign of a trustworthy middleware author

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zainalabdin878 · 1 days ago

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sonofhans · 1 days ago
Is this a feedback widget on the frontend and an AI summarizer on the backend? If not, then I have no idea what it is. If so, then consider being clearer about (a) what the tool specifically does, (b) what uses cases it specifically addresses.

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DidYaWipe · 1 days ago
The homepage doesn't tell us or show us what it is, so... can't really give feedback on it.

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